Technical assistance (TA) provided by the Center of Excellence for Protected Health Information (CoE-PHI) aims to support implementation of relevant federal confidentiality and privacy laws, rules, and regulations by healthcare providers and administrators, state and local public health authorities, and school-based professionals who provide mental health and substance use disorder services to patients and clients.
While the CoE-PHI is generally able to accommodate TA requests submitted by attorneys and/or legal professionals submitted for or on behalf of healthcare organizations, the CoE-PHI is not able to provide TA to attorneys and/or legal professionals otherwise engaged in the private practice of law.
TA is designed to clarify privacy laws, rules, and regulations, link
professionals to helpful resources, and identify strategies to support
understanding and practical implementation of regulatory requirements.
Who can request technical assistance?
Technical assistance can be requested by professionals who provide oversight for, or directly provide:
- substance use disorder or mental health services working in state agencies
- healthcare organizations (including primary care, mental health and substance use treatment facilities)
- school-based settings
Types of assistance
Technical assistance is provided in a variety of formats, including;
- Remote consultations provided via email or phone
- Linkage to online resources
- Facilitating peer to peer consultation
- Development of tailored resources
- This includes supporting organizations in planning, implementing strategies, and designing tools and curriculum for building staff knowledge and competency in applying confidentiality and privacy regulations on the job.
Before Requesting Technical Assistance
We have put together an extensive list of resources to ensure you have access to the information you need to understand and apply confidentiality and privacy regulation and law in your setting here. Please check the resource section of our website prior to requesting technical assistance as our existing resources may assist you with your questions.