Telehealth Privacy Considerations for Behavioral Health Providers

Telehealth has become a key tool for delivering behavioral health treatment. This resource offers practical guidance for evaluating telehealth vendors and technologies, establishing appropriate safeguards, and supporting patients in protecting their privacy before, during, and after a telehealth encounter.

This resource was authored by Ashleigh Giovannini, J.D.  

Key Points

• Information shared during telehealth interactions is protected by federal and state privacy laws, rules, and regulations
• Implementing reasonable safeguards for telehealth requires collaboration between the provider, patient, and the technology vendor
• Using telehealth technology without adequate privacy and security safeguards carries significant risks for providers and patients