Guidance on Remote Communication Technologies for Delivering Audio-Only Telehealth

This resource describes guidance from the U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) on the use of remote communication technologies, including audio-only technology (e.g.,Voice over Internet Protocol (VoIP) and mobile technologies that use electronic media such as the internet, intra-and extranets,  cellular, and Wi-Fi), to provide telehealth2 in compliance with HIPAA.

Key Point

• Healthcare providers covered by HIPAA can use remote communication technologies to provide telehealth services, including audio-only services, in compliance with the HIPAA Privacy Rule.